18. Behaviour

At all times during your holiday, you are expected to have consideration for all third parties. If in our opinion, you are or appear to be behaving in such a

17. If you have a complaint

If you have cause for complaint whilst in the accomodation provided by us, this must be brought to our attention immediately so that action can be taken at the time

16. Our liability to you

1) We will accept responsibility for the accomodation we agree to provide or arrange for you Subject to these booking conditions, if we perform or arrange your contracted holiday arrangements

14. Special requests

If you have a special request that does not form part of the arrangements described on the website or in our brochure please inform us in writing at the time

13. Your accommodation

This is reserved exclusively for the people named on the confirmation invoice and no other persons are permitted to stay at the accommodation nor can you arrange for visitors to

12. Force Majeure

Except where otherwise expressly stated in these booking conditions we will not be liable or pay you compensation if our contractual obligations to you are affected by any event which

10. If you cancel your holiday

Once your holiday has been confirmed, to cancel the entire holiday or any part thereof, the person making the booking must either write or email our Marketing & Sales department.