10. If you cancel your holiday

Once your holiday has been confirmed, to cancel the entire holiday or any part thereof, the person making the booking must either write or email our Marketing & Sales department. Our contact details are stated on your booking confirmation or email marketing@baldacchinogroup.com. Cancellation takes effect on the date we receive your letter or email. If you cancel after we confirm your booking, you must compensate us for losses. The closer your cancellation is to the arrival date, the less likely we are to make a new accomodation to substitute the one cancelled by you. Our cancellation charges therefore increase as the arrival date approaches, and you must pay us the sums up to the maximum shown below (The cancellation charge detailed is calculated on the basis of the total cost payable by the person(s) cancelling). If you have to cancel for a reason covered by your insurance policy, you may be able to recover the cancellation charges. Claims must be made directly to the insurance company concerned.

The following cancellation charges apply:
Date on which written notice of cancellation is received by us:-
More than 12 weeks prior to arrival – The equivalent of one night charge.
84 – 31 days prior to departure – Loss of deposit.
30 – 0 days prior to departure – 100% of the cost of your villa booking.